Emerald View Dental
Healthcare • Toronto, ON
60%
Fewer missed calls
40%
More appointments
24/7
Coverage achieved
The Challenge
Emerald View Dental was missing nearly a third of incoming calls during busy treatment hours. After-hours callers went straight to voicemail, and many never called back.
The Solution
BabaAI's voice assistant now answers every call instantly, qualifies new patients, and books appointments directly into their practice management system—even at 11 PM.
The Results
- Reduced missed calls from 30% to under 5%
- 40% increase in new patient bookings in the first 3 months
- Front desk staff freed up to focus on in-office patient care
- Patients can now book appointments 24/7, not just during business hours
Get These Results"We were losing patients to the clinic down the street simply because we couldn't answer the phone fast enough. Now every call gets answered on the first ring."