Downtown Law Group
Legal Services • Toronto, ON
45%
More consultations
3 min
Avg response time
$0
Missed intake calls
The Challenge
Potential clients calling after hours or during court appearances were leaving voicemails. By the time staff returned calls, many had already contacted another firm.
The Solution
BabaAI's voice assistant handles initial intake 24/7, captures case details, qualifies urgency, and schedules consultation appointments with the appropriate attorney.
The Results
- 45% increase in booked consultations within 90 days
- Average response time dropped from 4 hours to under 3 minutes
- Paralegals spend 60% less time on initial intake calls
- Weekend and evening inquiries now convert at the same rate as weekday calls
Get These Results"In law, the first firm to respond usually wins the client. Our AI assistant makes sure we're always first, even when I'm in court."